The working environment has undergone rapid transformation during the last few years. 39% of HR leaders are harnessing the Covid crisis to reshape and reprioritise their company’s talent agenda. In order to deal with the shifting employee expectations and retain their talent, organisations must become more agile.
Perhaps your engagement strategy has been successful in the past, but it's no longer effective? Maybe you’re looking to create an incredible workplace and wondering what steps to take next?
We have put together a more detailed guide with hints and tips for taking your employee engagement to the next level.
Click here to access the full guide.
The next steps in your journey are likely to be focused on the details of your employee experience and the future of work. Here’s what that could look like…
Employee Experience
Employee experience is the sum of all the individual experiences and employee journeys that your employees have, as they enter the organisation and move through it. Great employee journeys and experiences create high employee engagement and the benefits that brings. Of course, the opposite is also true.
Crafting and maintaining engaging employee experiences for an individual, from when they enter an organisation through to when they leave, can impact hugely on engagement, retention and performance.
Companies with highly engaged teams achieve on average 59% less employee turnover.
A focus on this area can provide a clear return on investment:
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Retention - When employees have a positive and enjoyable experience in the workplace, they are more likely to stay with the company longer term.
High employee turnover can be costly for a business in terms of recruitment and training costs, lost productivity, and reduced morale among remaining employees. It always makes sense to focus on retention ahead of recruitment.
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Engagement - Overall, a positive employee experience can increase employee engagement and the link between these two concepts is clear.
Engaged employees are more likely to be committed to their work, contribute to the success of the company, and feel a sense of purpose and fulfilment.
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Performance - A positive employee experience can improve employee performance. When employees feel supported, empowered, and engaged, they are more likely to be productive and deliver high-quality work - the secret to unlocking a high-performing organisation is undoubtedly in employee experience and engagement.
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Reputation - A positive employee experience can enhance a company's reputation as an employer. This can help attract top talent and build a strong employer brand / EVP, attracting talent and fueling additional engagement with the right people in your organisation.
You may want to take a deep dive into your onboarding process. Or look at the experience that your employees have when they return from maternity leave. Or track the experience of your leaders as they move through a leadership program.
Capturing regular data, feedback and insight in these areas can have huge benefits, if you use the findings to optimise your processes and build additional engagement.
This isn’t a one-off project. It is important to continually review and make improvements to the employee experience to ensure that it stays relevant and effective in driving engagement, as your organisation changes and your talent evolves.
Future of Work
Positioning yourself as ‘ahead of the pack’ in the field of employee experience is crucial in today's rapidly evolving business landscape.
By anticipating the key points that will shape the future of work, you can ensure that your organisation remains at the forefront of the latest developments and best practices in employee engagement and experience.
Before the pandemic, just 24% of businesses felt employee engagement was a priority. Following the pandemic, this number hit nearly 36%. The pace at which we are seeing businesses focusing on employee engagement & experience is certainly increasing.
Any great employee engagement and experience strategy should have a strong element of preparing for the future.
Here are some areas to consider:
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Technology - From an employee engagement perspective, the “threat” of technology can be unsettling and an engagement plan may need to focus on reassurance and protection of roles or evolving mindsets.
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Flexibility - From an EVP perspective, those that use flexible working as a key differentiator now, are likely to need to look for other factors as slower organisations are forced to catch up.
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Gig Economy - For anyone in your workplace, who is contributing to the goals and mission of the organisation, it makes sense to ensure they are engaged and delivering at their best. In the future, this is likely to increasingly include all types of workers who represent your brand.
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Diversity & Inclusion - Increasingly talent is seeking out organisations where they can truly be themselves and build a sense of belonging. Those organisations who have put their DEBI strategy on the back burner, or consider it a “nice to have” are likely to miss out on the very best talent.
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Life-long Learning - Employees will need to continuously upskill and reskill to remain relevant in the job market. Employers will need to provide training and development opportunities to support ongoing learning and development and ensure that employees and the organisation as a whole can keep up.
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Mental Health & Wellbeing - Mental health and wellbeing will become an increasing priority for organisations. Work-related stress and burnout are becoming more prevalent.
88% of UK employees have experienced at least some level of burnout over the last two years.
Organisations will need to prioritise employee wellbeing to maintain a healthy and engaged workforce. This is likely to mean a change in ways of working.
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Appealing to Gen Z - Identifying the needs and trends that are emerging from your Gen Z population can help you to ensure you are providing what they need to maximise their performance and that Gen Z are attracted to your organisation, to build a strong future talent pipeline.
Our guide to ‘Next Level Employee Engagement’:
We have put together a more detailed guide with hints and tips for taking your employee engagement to the next level.
Click here to access the full guide.
At Ten Space we work with our clients to amplify employee engagement, retention and performance.
Taking it to the next level, we can help you explore your employee’s journeys to ensure you’re optimising every part of the employee experience. Protecting the time and money you spend in areas such as onboarding, leadership development, rewards and benefits; helping you demonstrate ROI for the HR team on the activities you deliver.
Contact us to help your teams deliver the future of your business: enquiries@tenspace.co.uk
