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Employee surveys and performance management, from what people say to what you do about it

Ten Space is one platform for surveys, actions, goals, one-to-ones, 360s and appraisals, so what your people tell you carries through to what you do about it. It is for HR teams and leaders who want to hear from every employee, act on what they say and help their people grow, with UK-based experts working alongside them.
A Ten Space survey being answered in WhatsApp on a phone

Hear from every employee.

Run engagement surveys, pulse surveys and custom surveys by email, WhatsApp, SMS, QR code or even paper, in over 100 languages, so the people who never sit at a desk can answer as easily as the people who do. Journeys hear from people at moments such as onboarding, a return to work and leaving.

Invitations and reminders go out automatically. People who have already answered aren't chased.

Thank people for taking part with rewards, such as Amazon gift cards, allocated automatically to everyone or by criteria you set.

A construction worker answering a survey on his phone

Act on what you hear.

However people answer, every response arrives in one place. Every survey can be split by any segmentation item: by site, by team or by what you know about your people.

AI analysts specific to your sector, configured for your organisation, summarise every survey, team and question, beside the comments they summarise, and suggest prioritised actions you can accept, assign or ignore. The decisions stay with you. AI processing stays within the UK and EU. Your data is not used to train third-party AI models.

Then turn what people told you into actions that make a difference, each with an owner, a due date and reminders by email or WhatsApp, and linked to the result it came from.

Survey results on the Ten Space dashboard

Grow your people.

The actions and goals that come out of a survey carry through to departments, teams and each person, and come up again in one-to-ones, 360s and appraisals. So a review builds on what people have already told you.

  • Goals and objectives that cascade from the organisation to each person, with a red, amber or green status.
  • 360 feedback from the people who work with someone, such as their manager, their peers and their clients. Confidential, and released when you're ready.
  • Appraisals on templates your HR team controls, with the gaps between self and manager reviews highlighted.
  • One-to-ones with a shared agenda, notes and actions, for any two people in a regular conversation, such as a manager and a member of their team.
A smiling shop worker at a till

Alongside you at every step, and shaped around you.

A partner, not a supplier.

We start by getting to know your organisation. Then our UK-based team works alongside yours: on what to ask, who to ask, how to tell your people and what the results mean. Every client has a dedicated client success manager: a named UK-based expert who works alongside your team.

We set the platform up for you, and expert help, training and support are always included.

Discover → Plan → Collect → Review → Act. See what happens when you choose Ten Space.

Your values. Your questions. Your rules.

Use our engagement model, or measure against your own company values. Start from hundreds of ready-made questions, or write your own, and fine-tune them over time. Decide who sees what, who is asked when, and what should happen when an answer needs attention.

Everyone sees what their role allows, and only that.

You set the restrictions. With the ethics filter enabled (our most common setup), results are only shown for groups of six or more. A survey can also be fully anonymous (certain features such as automated reminders and segmentation may not be available), or identified, so authorised users can see which individual answered. See our Employee Promise.

Your people's answers, in safe hands.

Security

Secured by design, with single sign-on. Cyber Essentials certified, and independently penetration tested at least once a year.

GDPR compliant

Our DPA, sub-processor list and certificates are provided on request.

Data and AI

Hosted in London. AI processing stays within the UK and EU. Your data is not used to train third-party AI models.

Organisations of every size

Trusted by organisations from 10 employees to more than 30,000.

Questions people ask

What is Ten Space?

Ten Space is a UK-based employee survey and performance management platform for organisations of every size, wherever their people are, backed by UK-based experts who work alongside each client's team. It reaches every employee — by email, WhatsApp, SMS, QR code or even paper, in over 100 languages — brings their answers together in one place, and turns what they say into actions, goals and better conversations.

Do we have to use every part of the platform?

No. Every client has Ten Space Core, and you add only the modules you need: Surveys, Journeys, 360 Performance or Appraisals. Every quote is tailored to your organisation and to what you want to use.

Who can see survey results?

Everyone sees what their role allows, and only that. You set the restrictions. With the ethics filter enabled (our most common setup), results are only shown for groups of six or more.

What does the AI do?

AI analysts specific to your sector, configured for your organisation, summarise every survey, team and question, and suggest prioritised actions you can accept, assign or ignore. The decisions stay with you. AI processing stays within the UK and EU. Your data is not used to train third-party AI models.

Can Ten Space connect to our HR system?

Yes. We connect Ten Space to many HR systems and set it up with you. Results download as CSV files, and there is an API.

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